At 3patt, your privacy is a genuine priority — not a box-ticking exercise. This Privacy Policy explains in clear, plain English exactly what personal data we collect, why we collect it, how we store and protect it, and what rights you have over your own information. Please read this document carefully before using our platform.
3patt collects only the personal data that is strictly necessary to operate your account, process transactions, complete KYC verification and comply with applicable legal obligations. We do not collect data for the sake of it.
Your personal data is never sold, rented or traded to any third party for marketing or commercial purposes. Period. Where third-party service providers process data on our behalf, they are bound by strict confidentiality obligations.
You have the right to access, correct, port and request deletion of your personal data. You may also withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.
All data in transit is protected by 256-bit SSL/TLS encryption. Stored data is protected by access controls, encryption at rest and regular security reviews. We apply a data-minimisation approach at every stage.
We use only essential and analytical cookies. No advertising or tracking cookies are placed without your explicit consent. You can manage cookie preferences at any time via your browser settings.
Personal data is not retained indefinitely. We apply defined retention periods based on legal obligation, contractual necessity and legitimate purpose. Data is securely deleted or anonymised when retention is no longer justified.
This Privacy Policy ("Policy") is published by 3patt ("we", "us", "our"), the operator of the online gaming information and entertainment platform accessible at https://3patt.cam ("Platform"). This Policy explains how we collect, use, disclose, store and protect personal data submitted by users ("you", "your") in connection with your use of the Platform.
This Policy should be read alongside our Terms & Conditions, which govern your general use of the Platform. By accessing or registering an account on the Platform, you acknowledge that you have read and understood this Policy and consent to data processing as described herein to the extent that consent is the applicable lawful basis.
Scope: This Policy applies to all personal data collected through the Platform, whether submitted during registration, account use, KYC verification, payment processing or communication with our support team. It does not apply to third-party websites or services referenced for contextual familiarity (such as payment provider names) which have their own independent privacy policies.
For the purposes of this Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, CNIC number, IP address and financial data. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of Processing Personal Data — in this context, 3patt. |
| "Data Processor" | A third-party service provider that Processes Personal Data on behalf of and under the instruction of 3patt. |
| "Consent" | A freely given, specific, informed and unambiguous indication of agreement to the Processing of Personal Data for a specified purpose. |
| "Cookie" | A small text file placed on your device by the Platform to facilitate functionality, analytics or personalisation. |
| "KYC" | Know Your Customer — the identity and age verification process required under anti-money laundering (AML) and responsible gambling obligations. |
3patt acts as the Data Controller with respect to Personal Data collected through the Platform. As Data Controller, we are responsible for ensuring that Personal Data is Processed lawfully, fairly and transparently in accordance with this Policy and applicable data protection legislation.
For all data protection enquiries, requests relating to your rights, or concerns about how your data is handled, please contact us using the details set out in Section 16 of this Policy.
Data protection law in your jurisdiction may grant you specific rights and remedies. Where Pakistani data protection frameworks apply, users should also be aware of local information-handling standards. This Policy does not constitute legal advice specific to your situation.
We collect the following categories of Personal Data that you provide to us directly:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | Registration; KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration; account updates |
| Financial Data | Payment method details, transaction amounts, withdrawal account information | Deposits; withdrawals; KYC |
| Verification Documents | CNIC scan, passport copy, utility bill, selfie/liveness image | KYC verification process |
| Communications Data | Support ticket content, live chat transcripts, email correspondence | Customer support interactions |
| Responsible Gambling Data | Self-exclusion requests, deposit limits set, cool-off activations | Responsible gambling tool usage |
When you access the Platform, we may automatically collect the following technical and behavioural data:
3patt does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data for identification purposes (beyond standard liveness checks required for KYC), or data concerning health (except where relevant to a responsible gambling self-exclusion request).
We process your Personal Data only where a valid lawful basis exists. The following lawful bases apply to our key processing activities:
Note on Withdrawal of Consent: Withdrawing consent does not affect the lawfulness of any Processing carried out prior to withdrawal, and does not affect Processing carried out on other lawful bases (such as contractual necessity or legal obligation).
We use Personal Data collected through the Platform for the following purposes:
To create, maintain and administer your account; to authenticate your identity at login; to process password resets; and to communicate with you about account-related matters, including security alerts and policy changes.
To process deposits and withdrawals; to verify payment method ownership; to reconcile financial transactions; and to detect and prevent payment fraud. Where you use payment methods familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — we process only the transaction reference data necessary to facilitate and confirm the transfer. We do not store full bank account credentials beyond what is required by our payment processing infrastructure.
To verify your identity and age in accordance with applicable AML, CTF and responsible gambling obligations; to retain verification records as required by law; and to prevent underage access to the Platform.
To respond to enquiries, complaints and support requests; to maintain records of communication for quality assurance and dispute resolution; and to provide Urdu-language support where requested.
To administer deposit limits, loss limits, session time limits, cool-off periods and self-exclusion requests; to monitor for signs of problem gambling; and to provide appropriate intervention or signposting to support resources where warranted.
To detect, investigate and prevent fraudulent activity, unauthorised account access, automated abuse and other prohibited conduct as defined in our Terms & Conditions.
To comply with applicable laws, regulatory requirements, court orders and requests from competent authorities where legally required to do so.
To analyse usage patterns, diagnose technical issues, optimise page performance and improve content quality — using aggregated or anonymised data wherever possible to minimise privacy impact.
3patt does not sell, rent, trade or otherwise transfer your Personal Data to any third party for commercial purposes. This is an absolute commitment, not conditional on any circumstances.
We may share Personal Data with carefully selected third-party service providers who act as Data Processors under our instruction. These providers are contractually obligated to process data only as directed by us and to maintain appropriate technical and organisational security measures. Categories of Data Processors may include:
We may disclose Personal Data to competent authorities, regulatory bodies, law enforcement agencies or courts where we are legally obligated to do so, or where disclosure is necessary to prevent, detect or prosecute fraud, money laundering or other criminal activity.
In the event of a merger, acquisition, restructuring or sale of assets involving 3patt, Personal Data may be transferred to the acquiring entity, provided that such entity agrees to honour the terms of this Policy or provides equivalent data protection standards.
⚠️ Reminder: 3patt will never contact you requesting your password, full financial account details or CNIC number via email, live chat or telephone. If you receive such a request purportedly from 3patt, treat it as suspicious and contact [email protected] immediately.
We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, and in compliance with applicable legal retention obligations. The following indicative retention periods apply:
| Data Category | Indicative Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account plus 5 years post-closure | Legal obligation (AML/CTF) |
| KYC Verification Documents | Duration of account plus 5 years post-closure | Legal obligation (AML/CTF) |
| Financial Transaction Records | Minimum 5 years from transaction date | Legal obligation |
| Customer Support Communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Responsible Gambling Records | Duration of exclusion plus 5 years | Legal obligation; user protection |
| Technical / Usage Data | 13 months rolling | Legitimate interests (security, analytics) |
| Marketing Consent Records | Until consent withdrawn plus 3 years | Legal obligation (consent records) |
Upon expiry of the applicable retention period, Personal Data will be securely deleted, destroyed or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.
3patt implements appropriate technical and organisational measures to protect Personal Data against accidental loss, unauthorised access, disclosure, alteration or destruction. Our security measures include, without limitation:
Notwithstanding the above, no method of electronic transmission or storage is 100% secure. While we apply industry-standard protections, we cannot guarantee absolute security against all possible threats. Users are strongly encouraged to use strong, unique passwords and to enable any additional account security features offered by the Platform.
The Platform uses cookies and similar tracking technologies (such as local storage and session storage) to support its functionality and to understand how users interact with content. We categorise our cookies as follows:
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, authentication, security, load balancing. The Platform cannot function without these cookies. | No — essential for Platform operation |
| Analytical / Performance | Aggregated usage analytics to understand page performance, user navigation patterns and error reporting. Data is anonymised or pseudonymised. | Yes — opt-in required |
| Preference | Remembering user interface preferences such as language settings, display preferences and responsible gambling tool configurations. | Yes — opt-in required |
| Marketing / Advertising | 3patt does not currently deploy third-party advertising or marketing tracking cookies on this Platform. | N/A — not in use |
You can control and manage cookies through your browser settings. Most browsers allow you to view, delete and block cookies. Please note that disabling strictly necessary cookies will impair Platform functionality. For instructions on managing cookies in your specific browser, consult your browser's help documentation.
Subject to applicable data protection law and any overriding legal obligations (such as AML retention requirements), you may have the following rights in relation to your Personal Data:
Request a copy of the Personal Data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held about you without undue delay.
Request deletion of your Personal Data where there is no compelling reason to continue processing it, subject to legal retention requirements.
Request that we restrict Processing of your data in certain circumstances, such as while a rectification request is being resolved.
Receive your Personal Data in a structured, machine-readable format and transmit it to another controller, where technically feasible.
Object to Processing based on legitimate interests or for direct marketing purposes. Your objection will be assessed and honoured where no overriding legitimate grounds exist.
To exercise any of the above rights, please submit a written request to [email protected]. We will acknowledge your request promptly and respond within thirty (30) days. We may request proof of identity before processing your request to protect against unauthorised data access.
Exercising your data rights will not affect the legal validity of any prior account activity or completed transactions. Certain rights may be restricted where their exercise conflicts with mandatory legal retention obligations, such as AML record-keeping requirements.
The Platform is strictly for adults only. We do not knowingly collect Personal Data from any person under the age of 18 — or the higher minimum age required by the applicable operator/license jurisdiction. If we become aware that Personal Data has been collected from a minor, we will delete it immediately and close the associated account.
If you are a parent or guardian and believe that your child has registered on the Platform or submitted Personal Data, please contact us immediately at [email protected] so that we can take appropriate action without delay.
3patt actively employs KYC age verification procedures to prevent underage access. However, no technological system is entirely failsafe, and we encourage parents and guardians to monitor and restrict minors' access to online gaming platforms through parental control tools available on most modern devices and network providers.
The Platform may be operated and hosted from jurisdictions outside Pakistan. Where Personal Data is transferred internationally, we ensure that appropriate safeguards are in place — including data processing agreements with adequate contractual protections — to maintain standards equivalent to those described in this Policy.
If you are accessing the Platform from Pakistan, you acknowledge that your Personal Data may be transferred to, stored in and processed in countries other than Pakistan. By using the Platform, you consent to such transfers to the extent that consent is required under applicable law.
The Platform references familiar Pakistan payment methods — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — for contextual purposes only. These references do not constitute links, integrations or endorsements. Each of these providers has its own independent privacy policy governing how it handles data submitted through its own services. 3patt is not responsible for the data practices of any third-party provider.
Similarly, references to cricket tournaments (PSL, ICC events), sports competitions or media outlets are for informational context only and do not imply any data-sharing arrangement, affiliation or endorsement by those organisations.
3patt reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform features. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
For significant changes that materially affect how we process your Personal Data, we will notify registered users by email at the address held on their account before the changes take effect. Your continued use of the Platform following the effective date of a revised Policy constitutes your acceptance of the updated terms.
We encourage you to review this Policy periodically to stay informed about how 3patt protects your data.
For all privacy-related enquiries, requests to exercise your data rights, questions about this Policy or concerns about how your Personal Data has been handled, please contact the 3patt Data Protection team using the details below. All communications must be submitted in English. We will respond within five (5) business days for routine enquiries and within thirty (30) days for formal data rights requests.
Questions about how 3patt handles your data? Our support team is available around the clock. You can also explore our Terms & Conditions for full usage rules or visit our FAQ for quick answers to common questions.